However, there are a few things you can try to improve this connection.
First, we will run a constant ping to the PokerStars servers which should help stabilize the connection. To do this please use the following instructions depending on your Operating System:
For Windows Vista:
1) Click on the Windows Button (located in the bottom left hand corner of your screen)
2) In the Search box type cmd and press enter
3) In the black window that opens please type ping www.pokerstars.com -t then press enter
4) Minimize this window and run the PokerStars software
If this does not improve your connection then you will need to contact your ISP and ask them to check if they are losing packets when they try to ping the PokerStars server. If possible ask if they can route your traffic to our servers through a different path.