webmoney账户可登录，但不能转账也不能存款, 解决办法！！！

解封需联系WMZ Financial Support，给它发邮件即可。以下是来回的邮件内容和中文翻译。
When I try to transfer money to another account, the message, “incorrect correspondent’s WMID”, appears. What should I do about this? My WMID is xxxx. Thanks.
当转帐时出现”incorrect correspondent’s WMID”,我应该怎么办? WMID号XXXXX 谢谢

WMZ Financial Support回复

Your WMID is blocked.
Pelase address http://*************** Arbitration Service.
You can uses Arbitration Service contacts, listed below to request further information about arbitration procedures. Please note, that all other queries and issues, not related to the Arbitration will be ignored.
WM ID: 937717494180 (WM Arbitration)
Email: arbitrage@webmoney.ru

帐户被封.需联系仲裁

给仲裁发邮件arbitrage@webmoney.ru


Hello!
MY WMID is blocked. What should I do? My WMID is xxxx.Thanks.
你好! 我的WMID被封, 我应该怎么办? WMID号XXXX 谢谢

仲裁回信
Hello!

We have fixed viruses on your computer.
You should change password and keys, set up IP blocking and find viruses.

HTTP://********************

Regards,
WebMoney team
在你的电脑上发现病毒 ,你应当改变密码和KEY文件,设置IP blocking 并杀毒

再去信


Hello!

I have changed my password and keys, reconfigured my firewall (including IP blocking) and run virus scans. However, when I try to transfer money to another account the message, “incorrect correspondent’s WMID”, still appears. What should I do now? My WMID is xxxx. Thanks.


我已经变更了密码和KEY,设置了IP blocking,进行了杀毒,但转帐时仍出现”incorrect correspondent’s WMID,
我应该怎么办?

再回信
Unblocked.解冻