Your recent cashout has been cancelled and the funds returned to your PokerStars account. You may continue to play with these funds at the tables.
Please be aware that PokerStars is a site on which people come to play poker. We are not a financial institution or a money transferring service. Every deposit and cashout has fees that we willingly cover for players that deposit to play, but we cannot cover fees for deposits and cashouts not intended for play.
There is no minimum or maximum amount which must be used at our tables, however, we do require that you use PokerStars for its intended purpose which is poker.
We thank you for your understanding and cooperation.
Regards,
DiegoS
PokerStars Security Team
PokerStars will NEVER ask you to confirm your login credentials or password via email, phone or chat facility or in any way. We do not advise giving your login information to anyone under any circumstances.
===================================下面是我的回信:
Dear Sir,
Don't thank me for my understanding, because I do not understand why you refuse my cashout request.
I participated in the PokerStars 10th Anniversary Easy $10 Reload Bonus last December and soonly finished the bonus,because it was really "easy". Then I left Pokerstars for other bussiness ( I AM NOT A PRO). After a peroid of time, When I remember I still had some money in Pokerstars, I send my cashout request but be refuesed. You said "PokerStars is a site on which people come to play poker",I agree. What am I doing if I come here not playing poker.Do you doubt me for money($100) laundering.That's rediculous. You said "we do require that you use PokerStars for its intended purpose which is poker". Let me tell you what I want to get on poker --- fun and respect, not be restrained and suspected. I will send cashout request again. This time I only request $107 my own money and you can keep the bonus yourself. If you refuse again, pleas give me an understanderable reason, the reason for refusing me to cashout my own money.
I thank you for your understanding and cooperation.