标题: 和FTP的客服联系了一下 [打印本页] 作者: greatsunkai 时间: 2011-4-26 09:22 标题: 和FTP的客服联系了一下 第一步是问wmz取款为什么还没到账。回复如下：
Thank you for your response to Full Tilt Poker Support.
Unfortunately we are currently experiencing delays in processing your withdrawal request.
We understand the importance of receiving your funds in a timely manner and are working as a priority to minimise these delays.
We apologise for any inconvenience caused.
Unfortunately we are unable to provide you with a specific timeframe at this moment.
We appreciate your continued patience, and if you have any questions, please let us know. We're always happy to help.
Regards,
Serkan
Full Tilt Poker Support
第二步是问能不能把钱退回账户。回复如下：
Thank you for contacting us.
Unfortunately as the transaction is in such a late stage of processing we are unable to cancel. We apologize for this, we are currently dealing with a high volume of transactions however your withdrawal will be processed and you will receive your funds.
Thank you for your understanding. If you have any questions, please let us know.